CUSTOMER REVIEWS

View customer reviews for The Bed Bug Pros.

Customer reviews are incredibly important for any small business. This gets a bit complicated for a bed bug pest control business, since customers can be hesitant to share their feedback for fear of others finding out about their bed bug problem.

Confidentiality is always a top priority. Please respect our efforts to share great feedback, while keeping customers anonymous. You may also view customer reviews on the Cleveland BBB.

NORTHEAST OHIO'S ONLY BBB A+ RATED FULL SERVICE BED BUG EXTERMINATOR

Sonny walks in the door with a great personality and showing his credentials. He let you know that he is qualified to solve your problem. He’s extremely thorough and awesome at his job. He lets you know step-by-step what he’s going to do and answers all questions to relieve the mental stress and help you get back to a peace of mind. The service was absolutely excellent.
Sonny was very responsive and explained all he would do in an inspection over the phone which was helpful. He arrived for the inspection and again highlighted what he was looking for and how to detect evidence of bed bugs. He didn’t find any but also highlighted some additional things to keep me aware of which is helpful. Thank you Bed Bug Pros!
To say Sonny is wonderful would be an understatement. Took time to both treat the house and educate our family. Would hands down recommend this company. Hopefully we never have to use them again, but if the problem ever returns Bed Bug Pros will be the first person we call. Thank you so much, you have been tremendous.
Sonny is the best! He was honest about our problem and gave us many options seeing as we didn’t have a full blown infestation. He was able to come inspect the same day I called and was very reassuring. He is extremely knowledgeable about his work and I wouldn’t go anywhere else for a bed bug problem!
Sonny has been very helpful throughout this stressful process. He helped me eliminate our problem and even treated two different houses for me during my moving process. For anyone dealing with this problem, Sonny is affordable and accommodating. Highly recommend!
These guys are amazing!! Can’t say enough! Professional, punctual thorough and great attention to detail. We were stressed to the max, and they made us feel like everything was going to be ok. Life was returned back to normal. No issues! Would recommend to anyone!
This was one of the more stressful experiences I’ve had. You need someone who is committed to seeing you through the process and sonny is definitely committed. On time for every appointment and very responsive to all my many questions. I would not wish bed bugs on my worst enemy.
It went very well. Sonny from BBP was here within a day explaining the process and supporting us through a very stressful time. Hire them and don’t think twice!
Sonny is truly fantastic. He is extremely knowledgeable and a real professional. We are so glad we have had the pleasure of meeting him and beyond happy with his work and professionalism.
Always on time never missed an appointment also always answered any questions I had, I would recommend him to anyone in need for this type of problem. Now my family and I can live with peace of mind again!! I can’t thank them enough!!

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OUR PROCESS

TRUST YOUR HOME OR BUSINESS TO THE PROS

A+ BBB RATED

We are proud to be A+ rated on the Better Business Bureau, and grateful for our customer feedback!

LICENSED EXPERT EVERYTIME

No inexperienced service technicians - Get a licensed expert from start to finish.

FULL SERVICE BED BUG COMPANY

Select from a variety of services to treat, prevent and inspect for bed bugs.

AFFORDABLE + HONEST

No expensive overhead, no high pressure sales tactics. Effective and honest treatments that WORK!

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